Healthcare innovation

I Can’t Wait to Start Using This…

I Can’t Wait to Start Using This…

As a young Nigerian battling the country’s decrepit healthcare system, any disruptive innovation that promises to transform the status quo always sends the butterflies in my stomach into delirium.

That was my reaction when I read that Nigeria’s leading Health Management organisation, Leadway Health, announced the launch of a Telemedicine service on its health insurance (HMO) offerings, and I honestly cannot wait to use it. Imagine the possibility of accessing world-class and real-time healthcare services from qualified medical professionals in the comfort of your home without having to visit a hospital. Sounds amazingly convenient, right?

For context, Telemedicine is an innovative healthcare solution that offers remote diagnosis and treatment of patients through telecommunications technology. This implies that people in need of medical attention and healthcare services can swiftly access the right medical personnel- doctors, nurses, pharmacists, physiotherapists- you name it- from the comfort of their homes. It gets even better. With Telemedicine, people can receive diagnoses, place drug orders, and even get medical investigations done without leaving their homes.

Now, this is huge because Telemedicine is an innovation that will not only be immensely beneficial to people who abhor visiting hospitals like me but also promises to revolutionise the Nigerian healthcare system by increasing its accessibility and capacity for seamless service delivery.

Beyond these, Telemedicine is a timely innovation that speaks to the realities of the digital age, where people’s sentiments favour the use of digital devices with internet connectivity for everything, including a doctor’s appointment. As such, Leadway Health’s inclusion of Telemedicine in its HMO services is truly remarkable within the context of the Nigerian healthcare system’s realities. By including the Telemedicine feature in its services, Leadway Health has demonstrated its unique, forward-thinking, and innovative approach to providing seamless, closer-to-home, and uninterrupted access to superior quality healthcare delivery.

There are various reasons why I am eager to use Leadway’s Telemedicine HMO, many of which reflect some of my sentiments, ranging from serious topics like my deep concern about accessing the right medical professionals to otherwise trivial but important emotions like the unpredictable traffic snare that is characteristic of the Lagos megacity.

Above all, I am convinced that this Leadway Health’s innovation will benefit everyone, and I am sure you will share my sentiments after reading the following paragraphs.

1.  Telemedicine offers unparalleled convenience

Like I said earlier, there are many reasons why I am excited about using Leadway Health’s Telemedicine, but of all of them, the convenience it offers is supreme. This rings especially true in the Nigerian healthcare delivery system, where access to medical professionals is not always as seamless as required.

All too often, we must have all heard of or personally experienced delays in accessing timely healthcare services where and when it is needed. But with Leadway Health’s Telemedicine, I can jump the queue and the excessive hospital prolonged processes whilst still in my living room and get fast-tracked access to healthcare.

With this crucial component, not only can enrollees eliminate travel time to the hospital, but also, they can get simple procedures like blood tests done in their preferred locations without any hassles. If this doesn’t scream indulgence, then I don’t know what else does.

2.  Telemedicine can prove to be a silver bullet for Nigeria’s healthcare system

Let me explain. Silver bullets, in very plain terms, refer to simple solutions to complicated problems. In the context of Nigeria’s healthcare sector, Telemedicine could prove to be a simple panacea, or on a lighter note, the magic wand that resolves majorities of its maladies.

Don’t get me wrong. I am not saying that Telemedicine is a one-size-fits-all for Nigeria’s health system, but through its incorporation of technology, it can offer the broad array of services that the sector has been painfully lacking, and trust me, there are statistics to buttress this.

According to a survey by the National Center for Biotechnology Information (NCBI), only 43.3% of Nigerians have access to healthcare, with an average of only 1.95 qualified doctors for every 1,000 persons.

These reports are abysmal, considering the nation’s estimated 200 million population. Despite Nigeria’s strategic position in Africa, the country is vastly underserved in the health care sphere, with health facilities (health centres, personnel, and medical equipment) being largely insufficient, especially in rural areas. While the Nigerian government has put forward various reforms to address these issues, results are few and far between.

With Telemedicine, however, we can maximise the potential of our existing medical personnel by incorporating technology to provide swift healthcare services to people on a larger scale than the usual physical consultations permit. Thanks to the deftness, popularity and availability of mobile technology and internet connectivity penetration, even in some rural areas, I am convinced that Leadway Health’s Telemedicine indeed portends an impactful solution to the problem of reach and accessibility in our healthcare delivery system.

3.  This Telemedicine is an offering of Leadway Health

This point is the climax for me. Asides from the fantastic potential that Telemedicine generally offers for Nigeria’s healthcare sector, the highlight of my excitement is that this is not just any Telemedicine service but from none other than Nigeria’s leading health management organisation, Leadway Health.

Leadway Health is an affiliate company of Leadway Assurance Company Limited, a proven financial services organisation renowned for its integrity in the insurance space. Little wonder why Leadway Health has been able to garner an unprecedented level of trust from the public in just one year of existence.

Also, this particular feature has a superior coverage of varying specialisations, including general medicine and specialist care, as well as its availability 24 hours daily, every day of the week. Enrollees can also receive doctors’ reports through the telemedicine platform and schedule medicine drop-offs and lab tests, all without needing to visit the hospital.

It gets even better because accessing the telemedicine platform on Leadway’s HMO service is free for all its HMO enrollees. So you see why I can’t wait to use this service, and by now, I am sure I must have convinced you of the same.

Fun fact, my very good friend, Mr. Olatokunbo Alli, the CEO of Leadway Health, has always expressed the organisation’s deep interest in revolutionising accessible and close-to-home healthcare delivery in Nigeria. As he has rightly said, “building a strong, resilient, and people-centred health system will disrupt healthcare delivery to Nigerians”.

Leadway’s Telemedicine will definitely open up countless possibilities in the Nigerian healthcare sector, and as I have said repeatedly, I cannot wait to use it.

Please don’t take my words for it. For more information on the Telemedicine offering, please visit or scan the QR Code at the top right or call us on 012801051 or email [email protected] for professional advice.

By Sekinat Ojeniyi